Totem Bags

Background

The Totem team has been making bags for more than 20 years.

They have learnt a lot about bags, and about the people who carry them. They know that quality is a non-negotiable. So, they’ve worked with medical experts and read the international research. They also manufacture with highly professional factories. The result is an ergonomic product that supports the back, lightens the load, and encourages correct posture. Their bags are designed with function and flair.

Objective

Totem came to us wanting to generate more online sales and increase their brand awareness.

Services used by Totem

Facebook

Instagram

Pinterest

Mailerlite

Shopify

Artwork

Strategy

The Journey

In the span of 3 months, we executed email marketing campaigns that achieved an average open rate of 36.48% and an average click rate of 13.83%. These email marketing efforts resulted in a 2288% average return on investment across the span of 3 months.

For Totem Bags it was important to leverage their strong brand awareness and utilise historic purchase values to increase sales during their “peak” purchase season. Our advertising focused on driving purchases to their custom-built Shopify website through detailed targeting as well as client- and data-driven adjustment. This included running dynamic retargeting ads showcasing their products and allowing easy access to their website for shoppers.

A thorough analysis of Meta’s machine learning, historical Meta advertising data and the integration of Google Analytics with Shopify data enabled a detailed remarketing campaign that resulted in a 100% increase in purchases and a total ROAS of 9.76%. These ads had a CTR increase of 46% and a 323% increase in landing page views, ultimately driving the cost per click down to a mere R0.65.

Social Media Marketing

Shopify Website Development

Integrations

Targeting

We targeted parents with school going children and introduced remarketing campaigns.

Analytics

Data was tracked by implementing a Facebook Pixel and goal tracking to monitor the website audience. We adapted our targeting strategy based on the demographics of the best converters.

Reporting

Our customised e-commerce reporting included audience performance with a focus on conversion and sales metrics. Our reporting focused on value for money metrics such as cost per engagement, cost per unique purchase and cost per link click. Our reports also focused on the ROAS on all Meta platforms. We used this data to identify which platforms work best and which ones give more bang for buck. Our reporting also showcased an average ROI and purchase value brought to the brand through social media advertising.

Results (6 Month Period)

Vanity Metrics

Reach

362%

increase

Link Clicks

3507%

increase

CTR

380%

increase

Revenue Metrics

Purchases

100%

increase

Goal conversions

40%

increase

Purchase ROAS

9.76

times

Facebook Audience growth

1011%

increase

Email subscription conversion rate

54.23%

increase